Simulator Customer Support Portal

For customer service or support of your training devices, use our online portal.  You can request spare parts, receive help from our product support team or raise any technical questions you may have about your TRU product. Click on "request support" to access the online portal.

                                                                                                  Request Support

If you have a TRU Connect account, please make your support request via your TRU Connect account. 

                                                                                                  TRU CONNECT

* View Online Portal terms and conditions

ProFlight Online Ground School

Hone your skills any time, anywhere with TRU's Proflight Online Ground School. In addition to helping you stay proficient, this computer-based, distance learning program can help you shorten the time you spend in our facility and reduce the need for recurrent training. 

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